WEBVTT
00:00:00.002 --> 00:00:09.835
If you don't understand where your financials are, if you aren't good with managing your cash, you'll never have the ability to be able to do that.
00:00:09.875 --> 00:00:23.772
You're going to constantly be reacting to the industry, to the changes, to what's going on around you, instead of being able to adapt and innovate and be curious.
00:00:51.265 --> 00:00:55.259
Hey everybody, welcome back to another episode of Activating Curiosity.
00:00:55.280 --> 00:01:08.808
I am your host, Ryan Ware, and I am looking forward to this conversation that it is really one of the most important conversations I think we can have in the construction industry because it aims about a business, not just a profession.
00:01:08.927 --> 00:01:13.331
So today I have with me Jessica Krause, who is with New Life Accounting.
00:01:13.371 --> 00:01:15.694
Hey, Jessica, how are you doing?
00:01:16.135 --> 00:01:16.775
Hey, Ryan.
00:01:16.935 --> 00:01:17.215
Good.
00:01:17.715 --> 00:01:17.855
Good.
00:01:17.896 --> 00:01:18.477
Glad to be here.
00:01:18.837 --> 00:01:24.762
Oh, so everyone knows Jessica and I have had an opportunity to work together in the past, so I'm not going to steal the thunder.
00:01:24.882 --> 00:01:28.945
I want you to tell a little bit about yourself and then we'll kind of dive into activating curiosity.
00:01:29.846 --> 00:01:31.948
Yeah, I think for having me.
00:01:31.989 --> 00:01:33.349
I'm excited about your podcast.
00:01:34.331 --> 00:01:37.474
I'm Jessica Krause, founder and CEO of New Life Accounting.
00:01:37.715 --> 00:01:42.519
We provide outsourced accounting services specifically to the construction industry.
00:01:42.560 --> 00:01:43.781
So that is all we do.
00:01:43.801 --> 00:01:51.069
And yeah, I'm really excited to be here with you and talk more about the industry and the problems that we can solve.
00:01:52.069 --> 00:01:52.650
All right.
00:01:52.911 --> 00:01:53.210
All right.
00:01:53.230 --> 00:01:55.072
Well, thanks for sharing a little bit of information.
00:01:55.153 --> 00:01:58.016
And I know I forgot the E at the end of Krause.
00:01:58.055 --> 00:01:59.138
So I apologize for that.
00:01:59.177 --> 00:01:59.938
That is my bad.
00:02:00.358 --> 00:02:00.759
Normal.
00:02:01.000 --> 00:02:01.359
Everyone does.
00:02:01.359 --> 00:02:02.201
Yeah.
00:02:04.447 --> 00:02:04.727
All right.
00:02:04.849 --> 00:02:15.855
So let's talk really about that problem that you and your team and kind of why you got into it, the problem that you're really aiming to solve for the industry.
00:02:17.186 --> 00:02:24.733
Yeah, so a little more background about how I got into it would be I grew up in the construction industry.
00:02:24.772 --> 00:02:33.199
My dad is one of seven kids who took over my grandpa's heating and cooling company, expanded into commercial sheet metal.
00:02:33.240 --> 00:02:38.525
They were a union contractor, so spent a lot of my childhood down there at the shop.
00:02:39.365 --> 00:02:53.878
Then went into public accounting, had several contractors as clients in public accounting, went on to an electrical contractor, and there We saw even a lot of their subs having issues with their financial house.
00:02:54.620 --> 00:02:57.103
And so I felt like there was a strong need there.
00:02:57.383 --> 00:03:02.729
So started New Life Accounting specifically to provide this service to the construction industry.
00:03:03.569 --> 00:03:12.558
You have contractors that are really great at being a visionary, really great at building relationships and having some business development.
00:03:13.039 --> 00:03:17.104
They may be even really great at building their teams, both in the field and in the office.
00:03:17.104 --> 00:03:30.818
But you can be busy winning work and building great projects and still go bankrupt if you're able to manage your cash margins and risk.
00:03:31.118 --> 00:03:38.306
So as an owner, we don't really want them handling and compiling their financial data.
00:03:38.347 --> 00:03:43.932
If they're doing that, that's one problem that we see and try to solve, get them doing the most important work.
00:03:44.873 --> 00:04:20.552
But the other piece is we want to make sure that they have the right people in place that are managing that financial data that specifically have construction accounting expertise so that they can produce reliable and timely financial information so that owner then can make quick strategic business decisions they can manage their cash they can mitigate that risk for the business and then third parties can also rely on that who are also a big player in that industry and for that business we want them to be able to rely on that financial data as they are making decisions as well.
00:04:21.333 --> 00:04:28.961
So we feel like the industry is really lacking that middle level expertise when it comes specifically to construction accounting.
00:04:30.642 --> 00:04:31.824
Okay.
00:04:31.843 --> 00:04:39.851
So you mentioned this really focused on construction accounting, like an expert who understands that uniqueness.
00:04:40.072 --> 00:04:42.295
And as somebody that's been in construction, I understand it.
00:04:42.314 --> 00:04:55.464
So what is it about that construction accounting that makes it unique and what is it that tends to be problematic for many of the teams if they don't have that person in place?
00:04:56.226 --> 00:05:07.545
Yeah, so the You have a bunch of different complexities starting off pretty small or pretty big.
00:05:07.605 --> 00:05:11.750
The construction industry has to really be able to manage that cash.
00:05:12.411 --> 00:05:22.084
And so they, especially as you're getting further down the sub tiers, you are putting out a lot of labor and taking on a lot of risk.
00:05:23.045 --> 00:05:31.737
And if you aren't billing accurately, if you don't know where your job costs are, if you aren't managing that cash, you're having to put up a lot of cash up front.
00:05:32.194 --> 00:05:35.357
And that can very quickly put you out of business.
00:05:36.237 --> 00:05:39.701
Just one bad project, one poorly managed project.
00:05:40.620 --> 00:05:54.694
So that is one instance that we see that's different from other industries and that other accountants that may be really good accountants don't understand the collection and the cash cycle of the construction industry.
00:05:54.733 --> 00:06:01.338
In our industry, we don't get paid within 20 to 30 days.
00:06:01.478 --> 00:07:08.975
It's typically 45 plus days 60 days that we are getting paid or longer and being able to manage that we're also dealing with retention on a lot of projects so they are not getting any of their profit sometimes depending on what their profit margins are until the very end of the project so we have to be able to manage that cash throughout the project and we have to be able to close out a project pretty quickly and I understand all the impacts financially that are there job costing all of the costs that go into the projects other industries might have some similarities with that but it can be pretty complex when it comes to payroll and prevailing wage on government contracts union reporting for union for contractors that are a part of a union all the very different things that have to be job costed out and managing those costs correctly and then using that data.
00:07:08.995 --> 00:07:13.442
I don't know if I went off topic at all in your question.
00:07:14.886 --> 00:07:15.526
No, it's helpful.
00:07:15.567 --> 00:07:19.774
I think it's important you just talked about like that job costing, right?
00:07:19.853 --> 00:07:33.076
So one cash flow, It's one area of tracking because you could be making decisions based off of what you think the cash flow is with inaccurate data.
00:07:34.519 --> 00:07:40.908
And then you talked about sort of this area of the job costing and how that impacts.
00:07:40.947 --> 00:07:47.797
So you have overhead in the business, you have overhead things that kind of happen over here on the side within job costing.
00:07:48.617 --> 00:07:54.305
Humans to rentals to whatever that is that's directed towards that project.
00:07:55.009 --> 00:07:57.175
So in that uniqueness, is it...
00:07:59.009 --> 00:08:11.440
And you said some other industries may have this as well, but it seems like there's an interconnectivity that differs in construction between a project team and the accounting team.
00:08:12.641 --> 00:08:56.129
That those maybe setting the budgets for a project and an estimate from the very first ROM all the way through the budget are actually also the procurement team and the buyout in order to produce something that in a factory or other area may be separate parties kind of in both working together so do you see that a lot of maybe smaller contractors don't because you talked about that right person in the right place is it Is it a uniqueness in how it's almost interconnected to be able to say what the project teams need to see in order to understand that costing to also get the finance team to be able to see and kind of connect?
00:08:56.350 --> 00:08:58.231
Is that one of the challenges that you see?
00:08:58.272 --> 00:09:00.833
Yeah, I would agree with that.
00:09:00.913 --> 00:09:08.841
It's the communication across the entire company, starting from that estimating team.
00:09:09.321 --> 00:10:06.421
So hopefully they are using the finance team data from previous jobs if it was recorded correctly and tracked correctly to then provide a stronger estimate and then they're handing off then to the project management team that um hopefully is able to take that estimate and turn it more into a budget of costs and then you know that budget then you talked about procurement so purchasing that's involved in the company and anyone that's working in with the subs and getting those sub estimates in and all of that getting into the system and then tracking it accordingly and if everything goes the way it's planned to go, that might not be so complicated to make sure it's tracked correctly, but nothing on a construction project goes the way it's supposed to go.
00:10:06.441 --> 00:10:21.356
So you're dealing with changes and change orders and changes to the budget and new contracts and all of that has to be updated and tracked as well to make sure that we don't run into a bigger problem.
00:10:23.538 --> 00:10:23.700
Yeah.
00:10:23.940 --> 00:10:24.139
Yeah.
00:10:24.200 --> 00:10:32.254
I think you just kind of made me smile, but this idea of that everything is in this committed cost that nothing ever shifts.
00:10:33.200 --> 00:10:33.501
Yeah.
00:10:33.634 --> 00:10:38.538
And this, you mentioned two things that I think are of interest.
00:10:39.418 --> 00:10:44.383
Systems, which could be an area of discussion and kind of understanding.
00:10:45.104 --> 00:10:53.711
But it sounds like there's systems and process around this that have to be thought through with an open line of communication.
00:10:53.831 --> 00:10:56.354
Are those what you see as the three fundamentals?
00:10:56.833 --> 00:10:58.495
Or is there other things that you see?
00:10:58.576 --> 00:10:58.716
Yeah,
00:11:01.758 --> 00:11:03.519
pretty much any issue.
00:11:03.559 --> 00:11:11.687
So So when we're meeting with a prospect and we're talking through their issues, a lot of that can come down to, well, what's your process?
00:11:12.408 --> 00:11:16.610
And if we're just putting a bandaid on the issue, we can fix the issue.
00:11:16.630 --> 00:11:19.394
We can clean it up or we can make it look nice.
00:11:19.854 --> 00:11:27.841
But if we don't go back to what is our process for this data coming through, then we're never going to solve the real problem.
00:11:28.100 --> 00:11:40.986
So I do think that you have a system and System can kind of mean the same as process unless you mean a physical like accounting system or estimating system.
00:11:41.187 --> 00:11:45.394
And then you have your process and how it's going to flow.
00:11:45.456 --> 00:11:47.278
How is the communication going to flow?
00:11:47.318 --> 00:11:52.568
And if this happens, then this happens kind of situations.
00:11:53.951 --> 00:11:55.815
And then you actually have your data points.
00:11:57.538 --> 00:11:57.878
Yeah.
00:11:58.318 --> 00:11:59.600
No, I think that makes sense.
00:11:59.980 --> 00:12:00.261
Yes.
00:12:00.361 --> 00:12:08.393
And I was thinking from a system, I think we see so many times that we think technology is you implement and move on.
00:12:08.413 --> 00:12:18.567
And I think in this case, it's so intertwined between the parties of the project team all the way through the project in the finance team.
00:12:20.097 --> 00:12:34.423
Being able to input data, the correct data, getting it changed in a timely manner, as you said, and we can go back to that cost side, where before I think it seemed like, well, that's finance.
00:12:34.484 --> 00:12:36.527
Finance sits in another part of the building.
00:12:36.607 --> 00:12:39.312
We don't really get involved in that.
00:12:39.352 --> 00:12:40.955
We're just managing our projects.
00:12:42.850 --> 00:12:50.682
But yet the revenue and the cash flow is driven by every single project rolling up into something bigger, right?
00:12:50.761 --> 00:13:02.759
So what I think you're saying is that the system, yes, can be processed, but that process involves so many different parties that maybe...
00:13:04.289 --> 00:13:10.615
some people don't think, like smaller contractors may not have, and they may not even have a technology in place, right?
00:13:10.676 --> 00:13:13.518
Is that the most common way you see?
00:13:13.557 --> 00:13:15.078
It's like there is no process.
00:13:15.119 --> 00:13:23.066
There is no system, both technology and process, and there's no other humans that really do it, and it's sort of separated.
00:13:23.166 --> 00:13:27.830
Is that one of the biggest challenges in getting it adopted?
00:13:27.850 --> 00:13:27.971
Yeah, I
00:13:28.610 --> 00:13:37.759
talked to a prospect the other day that they're using Quip which is still a very common platform to use.
00:13:40.142 --> 00:13:42.625
We see it still a lot with the smaller contractors.
00:13:43.625 --> 00:13:47.690
Their PMs are not using anything but Excel to manage their projects.
00:13:47.750 --> 00:13:54.898
So when we're talking about, you know, having a system for them, there is nothing but Excel, which a lot of people still use.
00:13:55.599 --> 00:14:05.669
But there's no connection between the Excel files that they're using to manage those projects and the accounting system, let's say, QuickBooks in this example.
00:14:05.710 --> 00:14:10.094
And so there is a disconnect there.
00:14:10.134 --> 00:14:12.756
And how are the PMs getting their information?
00:14:12.856 --> 00:14:14.219
And it is very separated.
00:14:14.239 --> 00:14:19.684
It is, well, the PMs are just running their jobs and accounting is just entering the data that they have.
00:14:21.687 --> 00:14:41.451
But there does have to be a connection there to make sure that the PMs agree with the data that's been entered by accounting, because accounting is using that data, like you said, I hadn't mentioned this yet, but to recognize revenue, to actually calculate what that revenue number is on the income statement.
00:14:42.292 --> 00:14:49.743
So there has to be communication and collaboration between the project teams and accounting.
00:14:52.546 --> 00:14:54.408
I'll add one more thing real quick.
00:14:54.447 --> 00:15:02.817
When I worked for the electrical contractor, I used to tell my accounting team internally, your customer are the PMs.
00:15:03.217 --> 00:15:06.922
Your customer is the project team.
00:15:06.961 --> 00:15:09.504
And to treat it that way.
00:15:09.543 --> 00:15:16.532
Because we have to work together and we have to get them what they need to do their job well.
00:15:18.850 --> 00:15:29.678
Yeah, that's a great point because I think we can think in the way business is kind of structured that the accounting team rolls up to the CFO, right?
00:15:30.139 --> 00:15:39.607
While project management team is going to roll up to the operations, which tend to, if not align, they're running their departments.
00:15:39.648 --> 00:15:41.929
They're focused on their piece, right?
00:15:43.652 --> 00:16:00.489
What you're talking about is a partnership, the critical nature of the partnership between that project accounting team, which may roll up, is that the project managers are doing what they're good at, right?
00:16:00.609 --> 00:16:10.759
Managing projects, going through the buyout, making sure things are taken care of from the paperwork to keep us out of lawsuits and all of those other dangers that come up in construction risks.
00:16:11.600 --> 00:16:21.750
But by partnering with them as a client rather than, hey, we're just exchange, we're just, our jobs are simply to exchange information.
00:16:23.169 --> 00:16:25.011
So I, I appreciate you saying that.
00:16:25.032 --> 00:16:34.919
And I think, you know, from project manager standpoint, like they want to do the right thing, but I think it's some companies it's like, I don't, you, you like you brought up change.
00:16:34.960 --> 00:16:37.142
So let's maybe let's explore that change.
00:16:37.162 --> 00:16:40.065
Cause it seems to be a big, a big thing and a big challenge.
00:16:40.205 --> 00:16:51.615
And you can correct me if I'm wrong, but a change event happens in a project and, and it's, it could extend the schedule so it can impact both variable costs and committed costs.
00:16:53.035 --> 00:17:05.869
Um, Or it could not impact committed costs, but change the budget for you as one of the sub or someone downstream that you, you got to pay them more, but you're not getting paid more due to something, whatever it is.
00:17:06.630 --> 00:17:34.460
So how does, how does that, or what should be happening beyond, um, maybe the systems and some of the processes and, and, and training the teams to understand for those things like forecast to complete and getting the estimate of completion more into a constant rhythm of updating and changing, which could become part of the problem for cashflow in the end as you started, right?
00:17:35.480 --> 00:17:44.490
Is that something that you see routinely being one of like a big challenge to be accepted and kind of adopted by teams?
00:17:45.471 --> 00:17:59.810
Yeah, and I did a training for ABC recently in job class And one of the guys asked me, okay, this is a lot of work to keep this updated.
00:18:00.070 --> 00:18:08.525
And for someone at my size, and I don't remember exactly what his business size was, does it make sense to do all this?
00:18:08.786 --> 00:18:09.767
And so I think there is...
00:18:12.034 --> 00:18:23.403
There's a risk tolerance that has to be assessed and a risk reward conversation that has to be had with how much you were actually tracking.
00:18:23.443 --> 00:18:34.953
In a perfect world, best case scenario, you get a change order and you are putting a budget to that change order.
00:18:34.993 --> 00:18:48.326
You're sending it to accounting so they can update it and you're including that in your estimated cost to complete and your forecast that estimated cost to complete regularly, at least monthly, would be ideal.
00:18:48.366 --> 00:19:07.307
And if you're a larger, more sophisticated contractor, maybe that has a bigger budget for their software, they have a software that has a forecast piece in their WIP schedule, in their project costing, right?
00:19:07.346 --> 00:19:12.573
Like they have this option to go into their system and forecasting their system.
00:19:13.272 --> 00:19:21.221
A lot of contractors don't have access to that and they have to do it through Excel or other means of communication.
00:19:21.241 --> 00:19:28.789
But we use those numbers, again, to identify what revenue is.
00:19:29.210 --> 00:19:39.741
And we use those numbers to identify where we are at the project and we compare those to actual costs and are we on track.
00:19:40.102 --> 00:19:48.789
And we use them to identify red flags and when we need to start asking deeper questions or mitigate some risk on losses.
00:19:50.131 --> 00:19:57.917
So the more information that you can have, the more data that you can have, the better.
00:19:57.938 --> 00:20:01.580
But if that data is not accurate, it doesn't do you any good.
00:20:02.301 --> 00:20:11.509
So I said a lot in there, but again, best case you're tracking it and you have a system for doing so.
00:20:12.162 --> 00:20:21.753
But if it costs you too much to track it or maybe your risks aren't there on a certain project, then you have to identify that for each individual business.
00:20:23.375 --> 00:20:29.243
So some contractors are in a risk versus risk.
00:20:29.324 --> 00:20:36.492
What's the risk of not tracking it versus adding what may seem like additional work?
00:20:37.314 --> 00:20:38.035
on top.
00:20:38.755 --> 00:20:41.498
But what's, you know, to me, I get that.
00:20:41.557 --> 00:20:51.727
And I think any change in new implementation always seems like, oh, it's, it's, it's new and it's being added on to everything I have to do from a daily basis.
00:20:51.807 --> 00:20:55.410
But like, what are they missing by not doing?
00:20:55.509 --> 00:20:57.290
Is it cause issue?
00:20:57.310 --> 00:21:14.593
I mean, even if you're small, a big miss by not tracking, it could mean the difference between being in business and not, or being able to really reinvest into the business or you do invest and then find out like, hey, I don't have that cash.
00:21:14.673 --> 00:21:33.417
So to me, I think about it like even if you can't afford the software, like what can be done you know, even, even in the tracking of those budgets, you know, in a way that it's, it's seen as I am defending the risk.
00:21:33.458 --> 00:21:40.324
The risk is we don't exist if we don't do these things in that I want to get better for the next job.
00:21:40.403 --> 00:21:47.631
If we did have an error in estimate or a buyout or whatever the issue is that you can't see to correct.
00:21:47.671 --> 00:21:51.374
So, which means not only you're not investing, you may not be scaling.
00:21:51.673 --> 00:21:53.776
And some people don't want to grow to a certain extent.
00:21:53.776 --> 00:21:54.096
extent.
00:21:55.156 --> 00:21:59.102
But like, we're talking about a group, you know, most of our contractors, right?
00:21:59.662 --> 00:22:02.565
Like they're small contractors, they're, they're small GCs.
00:22:02.585 --> 00:22:16.519
They're, they're not, I mean, we have a lot of large GCs in this country, but you know, home building and all of that is done by small contractors and we need them to be, you know, making money.
00:22:16.800 --> 00:22:18.221
We need them to be able to invest.
00:22:18.281 --> 00:22:25.509
We need them to be able to solve that, you know, getting the housing prices fixed and that short So we need them to be successful.
00:22:25.589 --> 00:22:34.298
So that's a lot that I just said, but like what, or what we're talking about is it, is there a little bit of mindset in there too?
00:22:34.398 --> 00:22:48.532
Like maybe overvaluing the pain of, of doing the work versus the reward of, Hey, putting this little extra on actually saves you time and on these things or something.
00:22:49.394 --> 00:22:50.255
How do you see that?
00:22:50.275 --> 00:22:50.775
Do you see it?
00:22:51.215 --> 00:22:55.708
Sometimes it is just, maybe how we're thinking about it and reframing it?
00:22:56.929 --> 00:22:58.009
Yeah, for sure.
00:22:58.029 --> 00:23:01.432
And change, like we talked about, is hard for people.
00:23:03.815 --> 00:23:23.751
But also, if you don't have the people in place, kind of going back to the problem that we're trying to solve, if you don't have the right people that you can rely on to track these things or understand what the process should be or putting your financial data together Mm-hmm.
00:23:53.423 --> 00:24:24.998
bracket like him as the owner to make sure that this happens on every single job and is updated yeah what it like you know are you finding yourself like are you finding yourself taking losses on projects are you finding yourself struggling in this area it's just you know then yeah that's where you need to make some changes and need to be looking there maybe that's not Yeah, I think.
00:24:25.278 --> 00:24:36.172
I mean, it's a valid point
00:24:44.462 --> 00:24:45.344
because I think it is.
00:24:47.586 --> 00:24:51.730
I mean, it's hard enough to be in construction.
00:24:52.810 --> 00:25:12.548
And having the accounting be so, in some cases, fundamentally different to where the project team's involvement in being able to update the data and getting it back and forth into systems technology is one thing, but when you don't have that.
00:25:14.189 --> 00:25:14.388
Yeah.
00:25:15.130 --> 00:25:17.551
So, you know, there's empathy to this.
00:25:17.551 --> 00:25:58.175
of like how to solve you know to solve it for the smallest of contractors in a way that doesn't overburden their bottom line from an expense that they have to take into it but it's already burdened by not seeing the data in the first place so I'm wondering you know is it you know, what's the cost of not solving it not only for the business, but like potentially for the whole industry if we have a whole group of small contractors who just you know, aren't there yet?
00:25:59.017 --> 00:26:01.300
Like, is there potential danger?
00:26:01.580 --> 00:26:11.076
And I, this is ripple effect of being able to build enough housing because of how difficult it is to be in business or get the infrastructure done and those types of things, right?
00:26:11.136 --> 00:26:18.327
Like what is the cost in the industry itself by not solving this problem, helping solve this problem?
00:26:20.066 --> 00:26:31.384
Yeah, so if you have a project that has, you know, the owner of the project, a GC, and then subs and maybe second tier subs, third tier subs.
00:26:32.305 --> 00:26:41.400
One of those subs isn't able to manage their cash, isn't able to job cost correctly, right?
00:26:42.882 --> 00:26:46.644
gets out ahead, isn't able to make payroll, has to delay.
00:26:46.684 --> 00:26:54.951
Okay, you just heard every sub that is below you, every sub that is above you, the GC, the owner.
00:26:54.992 --> 00:28:22.290
If the whole project stalls or there are delays to the project because one person can't stay on track and can't pay their employees or they can't make payments to suppliers so that supplier is not willing to release any material that needs to be installed that's going to cause that entire project to stall which is an industry problem if a contractor isn't able to complete their project and a surety has to come in and finish up that project now you have sureties and banks they're tightening requirements it's making it harder for healthy contractors to get access to bonding and capital then their rates have to increase if you have have a contractor who doesn't understand where they need to be in a bid and they start under bidding and eroding margins and that then just sets off this spiral of race to the bottom mentality that hurts everyone so this isn't necessarily just about like one company having their books in order and understanding their numbers but an entire industry that is affected when contractors come into the game And they aren't able to manage their cash and understand their job costs and know how to estimate and mitigate risk.
00:28:22.411 --> 00:28:24.032
It hurts the entire industry.
00:28:26.215 --> 00:28:42.877
That's such a great way to frame it, because I think like the way you just put it, it's like the sense of clarity around a lot of things and challenges we see, you know, as humans in our life is that we may think that something only is impacting us.
00:28:43.009 --> 00:28:43.372
Right.
00:28:44.198 --> 00:28:47.198
And by not...
00:28:47.425 --> 00:29:05.942
not addressing it internally for yourself or your team or your business actually is end up costing a lot more people, you know, within this industry and it's impacting reputations around the world, but it's also potentially driving into other industries that become, could become problematic.
00:29:05.981 --> 00:29:17.392
So I think the way you framed it is it's insightful to think that sometimes we can look at a problem that has cost to it.
00:29:17.392 --> 00:29:18.452
on both sides.
00:29:18.673 --> 00:29:20.815
So it's not costless to not address.
00:29:20.894 --> 00:29:43.314
There is a cost to it internally for you, your team, your business, but you're running that, which is why I think contractors are so hard on sub trades in some instances, which is really the heart of how we build in this country on the backs of subcontractors of qualifications, right?
00:29:43.494 --> 00:29:46.537
And things that you see on big projects.
00:29:46.596 --> 00:29:52.559
So Exactly.
00:30:07.746 --> 00:30:15.373
Well, I mean, I think that's really helpful, hopefully for audiences to hear.
00:30:15.393 --> 00:30:21.097
So I think you mentioned it, like what, we kind of got into the cost of not doing it, right?
00:30:21.157 --> 00:30:28.564
And we got into this area of what does it mean to the industry, right?
00:30:28.604 --> 00:30:29.884
If it's solved or not solved.
00:30:30.546 --> 00:30:32.528
So like in your view, right?
00:30:32.708 --> 00:30:35.089
What does success look like?
00:30:35.430 --> 00:30:39.098
Not only for that individual, but for like the industry So, yeah.
00:30:45.346 --> 00:30:48.008
Again, yeah, we're all related.
00:30:48.229 --> 00:30:54.453
So the success of one is the success of many and the success of one relies on the success of many.
00:30:54.493 --> 00:31:17.954
So when this issue is addressed and we have people who are able to be put in positions that understand specifically construction accounting and are able to level up those businesses and their competition, which competition is good when you have good competition across the board.
00:31:19.175 --> 00:31:28.105
You're going to give the surety partners, the banks, they're going to have better confidence in their credit risk.
00:31:29.146 --> 00:31:31.028
Contractors are going to make smarter bids.
00:31:31.489 --> 00:31:33.550
They're going to build with stronger margins.
00:31:34.211 --> 00:31:39.037
Projects get delivered without delays and unnecessary financial disruptions.
00:31:39.637 --> 00:31:41.440
You have people getting paid on time.
00:31:41.500 --> 00:31:56.500
The workforce has greater stability, clients gain a greater trust in the builder that they are using to hire and the entire industry, their foundation of the industry just gets strengthened.
00:31:58.683 --> 00:31:59.023
Yeah.
00:31:59.044 --> 00:32:12.364
I think the way you just said it is the whole foundation gets strengthened when, and you've said the word risk a number of times, like it's a very, you know, everyone focuses on risks.
00:32:12.523 --> 00:32:38.642
So My perception of some of this, like you just said with that success, and this is my personal, is that because we haven't solved some of the financials of being able to operate our businesses as effectively as we can, the industry has struggled with adoption of certain things that might solve other problems.
00:32:38.742 --> 00:32:43.888
And this gets big, but we know we keep talking about the labor side.
00:32:44.354 --> 00:32:44.835
and
00:32:44.875 --> 00:32:46.298
the challenges of the industry.
00:32:46.398 --> 00:33:00.269
So sometimes we can look at a problem like our own financials and being able to address that if we're not solving it in every sub to small GC all the way up to the larger ones.
00:33:02.145 --> 00:34:05.471
you know aren't healthy then the innovation can't be inputted or new things tried in order to solve other problems potentially like you're saying is to invest in things which might mean taking on a new methodology of construction or something in that construct you know industrialized construction area prefab where you've got a manufacturer over here or someone else and we could talk all day about modular and how finance teams look at that as far as payment flow through a project everyone gets hesitant because the industry as you I think said it so well a little bit ago is not focusing on their own business and enhancing it it's everyone's paying the price for it potentially not only in innovation not only in their own business but overpaying for things that may not be necessary to overpay for due to what others seem as a risk or not opening up the door to new innovation and adoption of other innovation.
00:34:08.699 --> 00:34:12.829
So I think the way you just said it about success is like it's a success of all.
00:34:13.670 --> 00:34:24.378
That you know, for kicking the can, waiting for that optimum time to try it, it could be too late for an individual company.
00:34:24.818 --> 00:34:42.434
And if you don't know where your cash is or you're very reactive, you don't have a proactive mindset on your financials and your cash and what you want to do with that, you're never going to have the funds that are necessary to try new things.
00:34:42.793 --> 00:35:32.010
Or, you know if you if you say okay if you're if you are proactive then you can say in 2026 I'm going to try this this and this and we're going to set aside the funds to do so and we're going to plan for that if you don't understand where your financials are if you aren't good with managing your cash you'll never have the ability to be able to do that you're going to constantly be reacting to the industry to the changes to what's going on around you instead of being able to adapt and innovate and be curious and do some of those things proactively
00:35:34.561 --> 00:35:36.744
That's such a great point.
00:35:36.903 --> 00:35:53.097
It's gotten me thinking about what we talked about earlier, which is project teams, not, you know, whether it's an individual or project team, not wanting to take on those other things, but what you just described is like a purpose of a company to be innovative.
00:35:53.197 --> 00:36:01.865
And we know we're struggling with, you know, attracting new, um, you know, younger employees into this industry.
00:36:01.885 --> 00:36:11.157
And by not doing the financial is you can't offer that these are the innovations and things we're going to try, which is exactly what the next generation of leaders is asking for.